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How to use Merge Tags for Thank You Page and Standard Screens

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You can customize the Thank You page and standard screens in the flow builder using HTML merge tags, which allows you to personalize the page contents based on information unique to the purchaser and the event.

Event details

The event details merge tags can be used to show basic event details such as event name, start & end date, event logo, etc.
These merge tags should not be used for standard screens.
Merge tagInformation used
{{eventName}}The name of the event.
{{eventStartDate}}

The start date of the event

(according to the event time zone).

{{eventEndDate}}

The end date of the event

(according to the event time zone).

{{eventStartDateTime}}

The date and time when the event begins

(according to the event time zone).

{{eventEndDateTime}}

The date and time when the event ends

(according to the event time zone).

{{eventTimeZone}}The time zone of the event.
{{eventTimeZoneShort}}The 3-letter abbreviation of the time zone.
{{eventLogo}}

The URL of the event logo, as uploaded in the branding setup.

This merge tag can be used using the image upload tool’s URL field.


Ticket details

The ticket details merge tags can be used to show ticket name, amount, and count. These tags can be used for standard screens.
Merge tagInformation used
{{ticketName}}The name of the ticket purchased.
{{ticketAmount}}The cost of the tickets purchased, in the prefixed currency.
{{ticketCount}}The number of tickets purchased.


Buyer details
The buyer details merge tags can be used to show the purchaser details. These tags can be used for standard screens.

Merge tagInformation used
{{purchaserName}}The full name (first name and last name) of the purchaser.
{{purchaserFirstName}}The first name of the purchaser.
{{purchaserLastName}}The last name of the purchaser.


Payment details

The payment details merge tags can be used to show the purchaser details. These tags can be used for standard screens.

Merge tagInformation used
{{transactionId}}The transaction ID for the ticket purchase.
{{totalTransactionAmount}}The total amount paid during the transaction, in the prefixed currency.
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