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Troubleshooting Studio on two tabs
Published:
1 min read
Updated:
When Zuddl Studio is open on more than one tab, an error message shows users that Zuddl Studio is already open.
To fix these errors, try these troubleshooting steps:
- Check the web address for typos
- Make sure your internet connection is working normally
- Check device settings
The error message is not shown in some edge cases:
- Some users join on two tabs and still are not shown the warning message either because tabs have been idle for a long time or because certain ad blockers interrupt the connection
- In some firewall conditions, multi-tabs aren’t detected, and thus, the error message is not shown
- Based on the user’s device settings, if a studio was previously opened on one device and later was closed, and the same studio was opened on a different device the message may not be shown.
