How to Check-in Registrants to Sessions from the Onsite App

1. Log in to your Zuddl onsite app.
   
   
2. Go to the desired event from the Live events list.
   
   
3. Inside the event, you’d see the events that you have access to listed in three tabs at the bottom.
   • Attendees: This shows a list of all attendees of the event
   • Session check-ins: List of all sessions which has check-ins enabled
   • Dashboard: event level check-in statistics
     
     
4. Go to Session check-ins tab where you can see the list of all sessions with check-ins enabled.
5. Enter the session for which you wish to check-in participants.
6. Attendees list of the session (attendee list will be populated based on the settings you have enabled on the set up side)
   
   
7. Click on the Check in button to check-in an attendee the session. After you've checked in an attendee, you are shown the below screen where you view and print badge or edit attendee details.
   
   Once they are inside a session, the status shows as Attending
   
8. If session checkout is enabled from the setup side, you can click the Check out guest button to checkout an attendee by clicking Check-out guest button inside the profile view.
   

Self-serve check-in methods 

• Scan QR code
• Enter code manually
• Check-in via email

Scan QR code

1. Click on the Self-serve mode button on top.
   
   
2. Select the Check in attendees card to proceed with the QR-based check-in.
   
   
3. Enter the kiosk pin which you've created on the dashboard.
   
   This lands the user on the event listing page.
   
4. Under Live events, enter the desired event.
   
5. On the next screen, select the Session check-in tab at the bottom.
   
   
6. Select the session from the list for which check-in needs to be done.
   
7. On the attendee list, click the green scan button.
   
   
8. On the scanning screen, place the attendees QR code on the badge inside the highlighted square container.
   
   
9. Once the scanning is complete and shows green highlights, you've successfully checked-in the attendee to the session.
   

Unsuccessful check-in
If the QR-based check-in is unsuccessful, it shows an error with options to Retry or Enter code.

Enter code manually

You can also toggle to Enter code to input the QR code manually as numeric code.You can input the code in the appropriate field as shown below:

Check-in via email

1. Click on the Search by email button.
   
   

2. Enter the email address of the attendee and check-in