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Hotel Room Block Management with Group 360
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We work with Group360 for hotel room block management for events. This partnership ensures a seamless experience for attendees when booking accommodation. This document provides a step-by-step guide for event organizers on how to facilitate hotel room bookings for attendees.
Process overview
1. Identifying the hotel
You need to decide on the hotel(s) you wish to offer to attendees for accommodation. Once decided, inform the Zuddl team of the name, address, and contact details of the chosen hotels, along with the go-live date for the bookings/registration. If you can share your contract with your hotel, the process would be expedited even further, and we could move straight to onboarding.
2. Initial communication with the hotel
You should contact the hotel and inform them of the partnership with Group360. This communication ensures a seamless onboarding process and faster turnaround times.
3. Onboarding by Group 360
Once you connect your hotel with Zuddl and Groups360, the onboarding process for the Hotels will commence. Group 360 will directly contact the hotel management to complete the onboarding. Please note that the time taken by Groups360 to complete the onboarding process depends entirely on the level of cooperation done by the Hotel. If the hotel has longer processes, it might take slightly longer to onboard them, and if the hotel has already partnered with Group360, you can surely expect faster turnarounds.
4. Handling unwilling Hotels
In cases where the hotel management is not willing to be onboarded onto Group360, you can inform the hotel that it won't be a problem as Group360 is able to work with them offline as well. Gather the following details from the hotel (as outlined in the contract) and share them with the Zuddl team to coordinate with Group360.
- Room category assigned as part of the block
- Number of rooms
- Price
- Attrition policy
Alternatively, you can also have the concerned hotel person get in touch with Group360 so they can coordinate directly.
Timelines
The booking link is expected to be ready in 2 weeks from the date of completion of the hotel's onboarding process. A minimum notice of 3 weeks or more is required to be given to the Zuddl team before the registration goes live.
Contact Information
For any questions or further assistance, please contact: Zuddl Team: support@zuddl.com
