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Send Event Activities from Zuddl to Salesforce
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You can send the activities captured in your Zuddl event to your HubSpot account. The table below shows the list of captured activities:
Captured activities
Activity name | Events | Webinar | Sync time |
|---|---|---|---|
New user registration | ✔️ | ✔️ | Immediate |
Attended | ✔️ | ✔️ | 1 hour (after event ends) |
Event Polls Answered | ✔️ | ✔️ | 1 hour (after event ends) |
Event Question Asked | ✔️ | ✔️ | 1 hour (after event ends) |
Event Question Upvoted | ✔️ | ✔️ | 1 hour (after event ends) |
Event CTAs Clicked | ✔️ | ✔️ | 1 hour (after event ends) |
Event VOD View | ✔️ | Every day at 12:10 AM and 12:10 PM (UTC) + 1 hour (after event ends) | |
Event Survey Answered | ✔️ | 1 hour (after event ends) | |
Attended Session Live | ✔️ | ✔️ | 1 hour (after event ends) |
Attended Discussion Room | ✔️ | ❌ | 1 hour (after event ends) |
Attended Booth | ✔️ | ❌ | 1 hour (after event ends) |
Event Engagement Time | ✔️ | ✔️ | 1 hour (after event ends) |
Event Discussion Room Engagement Time | ✔️ | ❌ | 1 hour (after event ends) |
Event Session Engagement Time | ✔️ | ✔️ | 1 hour (after event ends) |
Event Booth Engagement Time | ✔️ | ❌ | 1 hour (after event ends) |
| Entered | ✔️ | ✔️ | Immediate |
| No Show | ✔️ | ✔️ | Immediate |
Prerequisites
Before you pass activities you must configure your campaign member object so that you can receive the activities in a readable format. You can leverage the Salesforce package installer to create the neccessary fields for activities.
Select activities to pass to Salesforce
Toggle on the custom activities you want the integration to capture and send to your Salesforce account. The custom activities vary for virtual events and webinars. You can view the available custom activities for virtual events and webinars.
| Virtual Events | Webinar |
|---|---|
The captured activities are shown in the campaign member details page as shown below:
Passing any duration-specific data to Salesforce requires a minimum of 1 minute of attendee activity in a Zuddl event/webinar.
