Send Registrations from Zuddl to Iterable

Once you've completed the installation and field mapping, you can customize the integration for your event. 

1. Go to the event dashboard for the required event.
   
2. Go to Integrations and under Iterable section, click Customize.
   
   

You can customize the following in the integration:

1. Choose which attendee activities to be passed to your Iterable account
2. Map custom user profile fields
   
   

Choose attendee activities to pass (Optional)

Learn how to pass attendee activities to your Iterable account.

Map user profile fields

1. Under User profile fields, choose suitable Iterable fields to map with custom registration fields specific to your event. All custom fields added for your Zuddl event is listed in the dropdown.
   1. Select a custom field from the Zuddl registration field column.
      
   2. Select a suitable Iterable field to map its couterpart in Zuddl.
      
      
   3. You can control the sync action for each field by choosing a Field update policy.

      • Do not update: This option does not pass the Zuddl field value to the mapped Iterable field.

      • Only update if target is empty: If the Iterable user field value is empty, this option passes only the Zuddl field value.

      • Do not update if source is empty: If the Zuddl field value is empty, this option does not pass the value of the Zuddl field to the mapped Iterable field.

      • Always update: This option always passes the Zuddl field value to the mapped Iterable field.
        
        

        If a custom registration field is not mapped to a corresponding user profile field, it does not show up in the user profile field level in Iterable but inside the custom event. 
        
        
        
2. Click the Sync now button to pass the time spent activities to Iterable.
   
   

Viewing Zuddl registration data in Iterable

To view the captured engagement data on Iterable, you need to access the users profile.

1.  Go to Audience > Contact lookup.
   
2. Enter the user's email address in the search box and click Search users.
3. In the user profile page, click History under Events.
4. In the Event history table, you can view the 'Zuddl_Registrant_Status' custom event.

Sample JSON Payload

The sample JSON payload for the Zuddl_Registrant_Status is shown below

{
"createdAt": "2024-10-21T08:08:16.000Z",
"dataFields": {
"AttendanceType": "HYBRID",
"AttendeeStatus": "REGISTERED",
"EventFormat": "HYBRID",
"EventId": "fa1a21a5-34d3-4963-xxxxxxxxx",
"EventName": "Acme event",
"EventType": "EVENT",
"MagicLink": "https://app.zuddl.com/p/m/a/event/fa1a21acxxxxxxxxx",
"RegistrationInfo": {
"Company": "Test Company",
"Country": "Test Country",
"Email": "john@acme.com",
"FirstName": "Test First Name",
"FlowName": "Test Flow 1",
"IPCity": "Test City",
"IPCountry": "Test Country",
"LastName": "Test Last Name",
"PhoneNumber": "1237894560",
"Role": "Test Role",
"UTMCampaign": "Campaign",
"UTMContent": "Content",
"UTMId": "a8182485-6175-44fa-ab08-xxxxx",
"UTMMedium": "Medium",
"UTMSource": "Source",
"UTMTerm": "Term"
},
"TicketInfo": {
"AddOnsPurchased": [
"Add On 1 [session1, session2]",
"Add On 2 [session3]",
"Add On 3"
],
"AmountPaid": 100,
"CouponsApplied": "Test Coupon",
"TicketTagType": "Test Ticket tag",
"TicketTypePurchased": "Test Ticket 1"
}
},
"eventName": "Zuddl_Registrant_Status",
"eventType": "customEvent",
"eventUpdatedAt": "2024-10-21 08:08:16 +00:00",
"itblInternal": {
"documentCreatedAt": "2024-10-21 08:08:16 +00:00",
"documentUpdatedAt": "2024-10-21 08:08:16 +00:00"
},
"itblUserId": "3395201d-eb88-4df9-9d58-xxxxxx"
}