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Using ZC10L Printer via PrintNode

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Zuddl’s badge printing solution has now expanded to support the ZC10L printer, enabling color badge printing on PVC cards through PrintNode integration. This guide outlines the process for setting up and using the ZC10L printer with Zuddl.


How it works

The illustration below shows how Zuddl communicates with your Windows system to give print commands to ZC10L via PrintNode. 


  1. The user clicks the print badge on the mobile app. The ZC10L printer should be connected to a Windows computer via USB.
  2. The app talks to the PrintNode cloud via API. PrintNode’s API key must be added on Zuddl so that the Zuddl Onsite app detects the printers from PrintNode.
  3. The PrintNode cloud then passes the data to the Windows machine with PrintNode software. PrintNode software must be installed on the Windows computer to enable communication between the ZC10L printer and Zuddl’s onsite app.
  4. The Windows machine gives the print job to the ZC10L printer.




1. Connect and install the ZC10L printer

Important:
- Ensure the ZC10L printer is connected to a Windows computer. Directly connecting to the iPad does not work.
- Both the printer and the computer must be directly connected to each other via USB.

The first step is to install the ZC10L printer on your Windows computer using the printer driver.

  1. Connect your ZC10L printer to your computer using USB.
  2. On your machine, use the driver software that came with the printer to connect your ZC10L printer.
  3. Using the driver software, configure the printer with all the supported printing options
    Supported printing options
    Direct to card—dye diffusion
    • Full color or monochrome printing
    • Single-sided printing
    • Max print speed single-side color 195 cph*
    • Max print speed single-sided K mono 360-410 cph*
    • Photo-quality images
    • Edge-to-edge printing
    Card Specifications
    Card thickness - 24 mil
    Card size - 5.5 in. x 3.46 in. (140 mm x 88 mm)
    Card material - PVC
    Smart cards -  HF, UHF, Dual HF/UHF

2. Install PrintNode client

  1. Go to the PrintNode website and sign up for an account.

  2. Download and install PrintNode on your macOS or Windows device.
  3. After installation, open the PrintNode application and log in using your PrintNode account credentials.

  4. Verify the connection by checking the PrintNode icon on your screen.
  5. On the PrintNode client, under the Printers tab, select a printer from the list of printers.

  6. To verify the connection, go to api.printnode.com (authenticate via your API key). If the printer appears in the dropdown list, the printer is connected.

To test, print a sample badge. If the print is successful, your printer is successfully connected.


3. Zuddl - PrintNode integration - Dashboard settings

You need to integrate PrintNode with Zuddl in order for the Zuddl mobile app to give print commands for ZC10L via PrintNode.

Prerequisite - PrintNode API Key
To access your PrintNode API key:
  1. Login to the PrintNode account.
  2. Click API Keys.

  3. Enter your password and click Next.
  4. Enter your API key description and click Create.
  5. Copy the generated API Key.


1. In Zuddl’s dashboard, navigate to Onsite > Badges > Settings.
2. Enable PrintNode by toggling the Enable PrintNode option.


3. Enter your PrintNode API key to complete the integration.




4. Using the ZC10L printer with Zuddl’s Onsite app


Prerequisite:
The printer setup requires a good internet connection. It can't be connected offline

The Zuddl Onsite app lets you check in your participants at the event venue and print badges for them.


Ensure that you have organizer or moderator access for the event and that registrations have started.

Ensure that the Onsite by Zuddl app is up-to-date, if it isn’t, please update/reinstall the app.

The printer and the device using the Onsite App must be connected to the same network. Ideally, the iPad/mobile should be connected to the router via WiFi, and the printer should be connected to the same router either via LAN or WiFi.


1.Install the Onsite by Zuddl app

  1. Download and install the Onsite by Zuddl app from the provided links. Install the Onsite by Zuddl App from Apple Appstore or Android Play Store.Install the app
  2. Log in to the app using your Zuddl account email and the verification code.Use your Zuddl account email


  1. Select your event from the list. All active events are shown in the Live tab.Your Live events


  1. Here you can see the list of registered event participants. You can now check them in and print badges.List of registered attendees


 


 


2.Connect to your printer

  1. Tap the gear icon located at the top right corner to open the settings page.
  2. On the settings page, click on “Select a Printer” under the Printer options section.Settings for Printer selection
  3. Ensure the printer is connected to the router and your mobile device/iPad is on the same network.
  4. On the Connect via WAN page, on the Select printer source field

    • Zebra Printer: For previously supported Zebra printers.

    • PrintNode Servers: For the ZC10L printer.


  5. Select the desired PrintNode printer from the list of Available printers. On the right, the Online status is shown for printers that are currently connected to printnode and Offline for those that aren't connected.

    Note
    Along with the printer names, the list shows the DPI of the printer and the Windows machine it's connected to. This helps in the easy identification of the desired printer.



Open the lead list and test-print some badges to ensure that the printers are working well. Your printer is now set up, and you can start printing badges for your event.

When to restart
If the app’s preview loads correctly but the print output is still unsatisfactory, restart the Onsite by Zuddl app and the printer.


Contact Support
If the app’s preview loads correctly but the print output is still unsatisfactory, restart the Onsite by Zuddl app and the printer.
If you still find trouble configuring your printer, contact the printer support services by scanning the QR code on the back side of the printer or you can get the contact numbers
here. Alternatively, you can reach out to Zuddl support at support@zuddl.com.



We recommend having only one laptop per printer 



Troubleshooting checklist

  1. Check if the computer and printer are online.
  2. If yes, check if your internet connection is stable.
  3. If yes, check if the computer connected to ZC10L is a Windows computer.
  4. If yes, check if the PrintNode software is correctly installed.
  5. If yes, check if the printer source is selected as ‘PrintNode.’
  6. If yes, check if the right API key from PrintNode has been set up.
  7. If yes, check if the parameters (dimensions, paper type) are correctly specified to the printer via the Zebra Setup Utilities.
  8. If yes, check if a PVC card is used for printing, as ZC10L supports printing ONLY on PVC cards.



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