Prerequisite

Before you create a ticket, you must set up a payment gateway first.

Adding Tickets

1. If you haven’t added the tickets yet, click on the Add tickets button to initiate the ticket creation process.

   

   
   

   This takes you to the Ticket tab under Registration on your dashboard.

   

2. Enter the following details to create a ticket:
   1. Ticket name: A unique name of the ticket.
      1. Ticket description: Brief description of the ticket. This helps prospects to choose the correct ticket for them.
   2. Number of tickets: Number of tickets you want available
   3. Ticket price: The price of the ticket. You can leave this option blank to create a free ticket. A free ticket does not show the billing details form at the time of payment. This also applies to tickets whose price was brought to ‘0’ through coupons.
   4. Ticket sales start on: Start date of ticket sales
   5. Ticket sales end on: End date of ticket sales
3. Toggle on/off the Ticket is active. Determines if the ticket is visible to all attendees.
4. Toggle on the Lock ticket, if you want certain tickets to be unlocked only by applying coupons.

5. Toggle on the Hide ticket, if you want certain tickets to be hidden and shown only when coupons are applied.

   

   
   
6. Toggle on the Bulk purchase of tickets is allowed, if you want users to purchase a particular ticket type in bulk. Set a minimum and maximum ticket quantity.

7. Toggle on/off Ticket is available to everyone. If toggled off, you can make the following settings changes:

   

   1. If you have guest lists created under audiences and you wish to make this ticket only available to them, select ‘Guest list only’ checklist under ‘Ticket accessed by’ section.

      Note: To select the Guest list only checkbox, you must toggle off Ticket is available to everyone.

      1. From the dropdown, select a guest list that you have created from the Audiences section. Learn how to create audiences.

         

         
         
   2. If you also wish to make this ticket accessible to a specific set of email domains (for example, gmail.com, yahoo.co.in), under ticket can be accessed by, select Email domains. You can specify the list of email domains in the following ways:
      1. Enter the domains in a comma-separated format. Use this if the list is small.

      2. Upload a CSV file with the list of domains. Use this if the list is big.

         

         
         
8. Click Create ticket to finish creating this ticket. This will make this ticket available on your landing page. The new ticket will appear in the list of tickets as shown here:

Flow-based conditions

You can further apply conditions to make tickets available based on inputs in the registration flow. Follow these steps to add these conditions:

1. In the Create a ticket modal, scroll down to Ticket access. Turn off the Make ticket available to everyone toggle.

   

2. Check the box for Registration field conditions are satisfied and click the Add flow condition button.

   

3. In the flow condition panel, follow these steps:

   1. Select one of the published flows in the Select flow field.
   2. Choose a field in the selected flow. The condition is applied to the registrant’s input in this field.
   3. Select the logic to apply from the available options. Different field types may have different logic operators. For text-based fields, the options are: Is, Is not, Contains, or Does not contain.
   4. In the final field, enter the value to compare for applying the logic condition.

   To add more conditions, click + Add condition.

   

4. The flow condition uses if-then logic, meaning that when the defined condition is satisfied, the ticket is accessible. In case of multiple conditions, you can choose between two logic conditions to define how they are :

   1. And (all conditions must be satisfied for the ticket to be accessible)
   2. Or (any one of the conditions must be satisfied for the ticket to be accessible)

   

5. Click Create ticket to save your changes.

Manage Tickets

• To duplicate an already created ticket, click the more options on a particular ticket and select Duplicate.

  

  This creates a duplicate of the original ticket, as shown below, which you can edit later.

  

• You can also copy the Ticket ID, Edit or Delete a ticket.