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How to Use Stackable Discounts and Coupons

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Stacking option allows you to combine coupon discount with bulk or bundle discount so the attendees can stack both the types of discounts to get maximum discount on their tickets. Conversely, a non stackable discount cannot be clubbed with any other discount or coupon. This setting is available at the time of creation of bulk discount, bundle discount, and coupon.

This setting is only available for Zuddl events with native ticketing and all other events would have this functionality turned on by default. Reach out to support@zuddl.com to avail this setting for your event/webinar.



Stackable toggle option for couponStackable toggle option for discountBehaviour
OFFOFFHigher amount discount is applied. Either coupon or discounts
ONONStacked coupons and stacked bulk and bundle discounts are applied together
OFFONIf single coupon amount is lower than the combined discount amount.
Coupon is discarded and higher discounts are applied
OFFONIf single-coupon amount is higher than the combined discount amount,
Coupon is applied as higher discounts are applied
.
ONONIf combined coupon amount is higher than the combined discount amount.
Coupons are applied and discounts are discarded.
ONONIf combined coupon amount is lower than the combined discount amount.
Coupon is discarded and higher discounts are applied
ONONIf coupon amount and discount amount are equal, then coupon is applied
Note: Applies to hidden coupons as well
ONOFFValue is high for non-stacked discount, then it will be applied


Logic for hidden and locked tickets
If a coupon was used to apply discount on hidden/locked ticket, later the coupon amount was changed and the system discarded the coupon, the coupon can’t be reused as it has been used already to unlock or unhide the tickets purchased.

Modifying the amount
If you change the value for the coupon/discounts from the dashboard, the logic for application of discounts will change accordingly to give higher discounts to registrants.
If for instance, the criteria for bulk discount was based on certain number of tickets, but if the same is modified at the time of checkout, the higher value coupon discount will be applied.


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