How to Approve Registrants using Flow for a Hybrid Event in Zuddl

You can configure registration flows to let you approve or reject registrants as required.

Follow these steps to set up approvals:

1. In the event setup, go to Registration > Registration flow and select the desired flow.
   
   
2. Click Advanced settings. In the settings, turn on Attendee registration approval.
   
   
   Approvals cannot be enabled for ticketed flows, and ticketing cannot be added to flows where approvals are enabled and there are pending requests. You can add ticketing once the pending requests are resolved.
   
   
3. If registrations have already begun when you enable approvals, all previously registered attendees are unaffected and only new registrants will need to be approved. If you turn off approvals while there are pending registration requests, you can resolve them in 3 ways: approve all requests, decline all requests, or keep them pending and approve them later as required from the approvals tab.
   
   
4. In Advanced settings, click Standard screens > Customize screens. Here you can find the screen for Registration approvals. This screen is shown to people who register using this flow, once they finish registering. You can customize the content here as required, using merge tags.
   
   
5. All attendees who register using this flow will now have to be approved or rejected. The flow now shows the Registration approval required tag.
   
   
6. People who register using this flow receive the Registration pending approval email. You can review and edit this email from Communication > Standard > Registration pending approval.
   
   
7. To manage approvals, go to People > Attendees > Approvals tab. Here you can see all registrants along with the flow that they used. You can Approve or Reject their registration. 
   
8. People whose registration is approved are added to the Attendees tab. People whose registration is rejected are added to the Rejected tab, and are sent the Registration rejected email. You can review and edit this email from Communication > Standard > Registration rejected.